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WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov
*Free returns do not apply to final sale, custom or made-to-order items
It’s as easy as adding the Protection Plan - along with the product you want covered - to your cart and checking out!
Once you purchase coverage, you will receive a welcome email, giving you access to your dedicated portal (where you will be able to view your coverage information and file a claim).
Accidental damage coverage begins day 1 of purchase, while defects in materials and workmanship are covered as soon as the 30-day return period expires.
You can file a claim by going to getmulberry.com/login and by logging into your portal. Or you can simply contact the customer support team 24/7 via [email protected].
If damage is beyond repair, Mulberry will replace your product or will reimburse you for your product. If a repair is needed, Mulberry will coordinate technician cleaning or repair. Mulberry will repair your product up to its original retail price.
You are able to cancel your Protection Plan by contacting Mulberry or by logging into your customer portal. Within the first 30 days of purchase, you will receive a full refund.
You can exchange your product for an identical product, without it affecting your warranty purchase. If you exchange your product for a different item, you will need to cancel your existing coverage and purchase a new plan, as coverage is tied to the specific product with which it was purchased.
Currently, coverage is only available in the United States, including Hawaii, Alaska and Puerto Rico.
The Protection Plan does not cover damage that occurs during product delivery, pet damage (other than bodily fluids), odor elimination, intentional abuse of the product, or theft or loss of the product.
Yes. All protection plans are transferable in ownership.
Mulberry is a best-in-class extended warranty provider that works with retailers to provide customers with accidental damage protection on their purchased products.
The Mulberry Protection Plan is a 3 and 5-year extended coverage program that protects against accidental damage to your rug.
Mulberry provides a quick, online claims process and does not require a receipt to file a claim.
PRODUCT VIDEO
ATTENTION
This product is only available for purchase through our Trade Partner Program. If you are already a member, please log in to your account to add it to your cart. If this link has been sent to you by one of our Trade Program Partners you may view the item but cannot buy it directly.
SampleRugs
A sample size of this rug is available. If you order it and then subsequently buy a 5' x 8' or larger rug from the same collection, we will credit you for the full purchase price of the sample rug.
Please note: sample size rugs are not returnable.
ADD TO WISH LIST
To access or add to your Wish List you must first sign in to your account.
If you do not have an account and want to create one, please click the Register button. If you already have an account, click the Sign In button.
Or click Cancel to return to the previous screen. Nothing will be added to your Wish List.
EMAIL A FRIEND
To share information about this product with a friend, please fill out all of the information in this form and click the "SEND" button. All fields are required. Neither you nor your friend's email addresses will be added to any database or list.
THANK YOU!
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If you don't receive your promo code, please check your email junk or spam folder and click on "Not spam".
Free Shipping
Free standard shipping on all orders within the contiguous USA.
Orders to Canada, Alaska, Hawaii and Puerto Rico will incur additional shipping and handling fees, which will be calculated and presented at checkout. Canadian customers will be charged for all applicable customs duties, taxes, and brokerage fees.
For large, oversize items that require a surcharge above our shipping and freight partners’ standard shipping rates, an Oversize Processing Fee will be calculated in cart.
Spec Sheet
Installation
